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Insurance Business | 13 Oct 2017, 08:37 AM Agree 0
With another survey ranking financial services as the least trusted professional sector, brokers have called on insurers to promote the industry
  • CHRIS | 13 Oct 2017, 08:44 AM Agree 0
    the simple answer is no. All the while insurers have a direct market they will say they totally support brokers. But their ACTIONS do not support their WORDS.

    In a hard market insurers are bullies, they do not support anybody except their bottom line
  • DENNIS | 13 Oct 2017, 03:17 PM Agree 0
    AS AN AUTHORISED REP OF MANY YEARS STANDING THE TRAINING OBLIGATIONS & REQUIREMENTS SEEM TO BE AT A DISTINCT
    VARIANCE TO THE DIRECT BUSINESS & THAT OF FINANCIAL INSTITUTIONS SUCH AS BANKS WHO HAVE STAFF SELLING PRODUCT WITH VERY LITTLE TRAINING OR EXPERTISE.
  • Robert Cooper | 13 Oct 2017, 04:26 PM Agree 0
    We are seeing a plethora of adverts from Insurers but none say "or call your Insurance Broker". They have stated their direct arms are more profitable, why? Because we make sure the client gets their claim paid and for the right amount. The rise in General Insurance complaints to FOS indicates the problem dealing direct (we know this because Broker disputes have gone down). It is easy for Insurers to deal direct with the on line or call centre offerings, but they avoid giving any advice to the client and instead give them a complicated lengthy policy document to check for themselves. It is not the Insurance Brokers fault the Insurance Industry gets a bad name. Happy for them to play in the direct car or Householders space, but leave the Business Insurance to Brokers.
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