Allianz Global Assistance launches new cyber protection services for SMEs

A new service was rolled out ahead of an online global shopping phenomenon

Allianz Global Assistance launches new cyber protection services for SMEs

Insurance News

By Mina Martin

Allianz Global Assistance (AGA) has launched a new security offering to support small businesses ahead of online global shopping phenomenon Cyber Monday, when opportunistic cyber-criminals are likely to strike.

The offering comes after an AGA study which found that 56% of Australian small businesses are not adequately protected against cyber-attack and that only 20% of business feel that they are “very well” protected from potential harm, despite the risk ranking third on the list of key business risks, with a staggering 300% rise in local and cyber-attacks in the past year alone.

AGA's Cyber Assist is a suite of cyber protection services that provide small businesses 24/7 support and system recovery in the event of a cyber-attack, serving as a second line of defence  when anti-virus protection software fails to protect them against the five most common cyber-attacks in Australia – ransomware, spyware, Trojan, a virus, and a worm.

“It is alarming to see that cybercrime is increasing, yet organisations that regularly review and test IT systems is decreasing – 73% in 2015 to 57% in 2016,” said Brad Smith, AGA chief sales officer. “The need for a strong cyber security measure has never been greater. Our Cyber Assist product helps put the power back in small business owner’s hands by providing them with quick response recovery.”

Uber Geeks' Sean Cunningham, an AGA cyber-protection technician, said the new service is for protecting businesses who are left “feeling powerless” after falling victim to a cyber-attack.

“The Cyber Assist service gives small-business owners the peace of mind in knowing exactly where to turn to in the event of a cyber-attack and helps to put the power back in business owner’s hands by knowing they have a quick response recovery,” Cunningham said. “If the issue cannot be resolved offsite, then one of our mobile technicians will respond in person. We encourage all businesses to ensure they have the most up-to-date security systems across their network.”


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