MPI to close two centres in cost-saving exercise

Insurer has already closed 17 locations in the past 11 years

MPI to close two centres in cost-saving exercise

Motor & Fleet

By Lyle Adriano

Manitoba Public Insurance (MPI) has announced it will close two of its centres as a cost-saving measure.

MPI’s Pacific Avenue service centre and the Flin Flon claim centre will close by October 31, 2017. The insurer has assured that there will be no employee layoffs as a result of the closures, and there will be no interruption to services.

MPI spokesman Brian Smiley told Winnipeg Free Press that employees from the Pacific Avenue centre will be given jobs at other MPI service centres. Services will be transitioned to other service locations in Winnipeg.

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"Employees from the Pacific location will be reassigned to more frequently-used service centres as demand for services in other locations continues to grow. This allows us to better serve Manitobans with adequate and efficient customer service at preferred service locations," Smiley explained.

Although Smiley confirmed there will not be any layoffs at the Flin Flon claim centre, he could not say what the current employees would do once the centre closes. Currently, the centre is operating on a part-time basis of two days a week.

"There will be no employee layoffs in Flin Flon and services to the community will continue to be provided through regular visitations from the MPI Service Centre in The Pas. Insurance and licence transactions will continue to be available from Autopac agencies in the community," he said.

"Closure of these two locations will result in operating cost savings of nearly $400,000 annually without affecting service to customers," Smiley stated. "These two closures are part of MPI’s ongoing commitment to streamline operations, adjust service delivery to meet customer needs, and reduce operating costs for the benefit of all rate payers. In the past 11 years, MPI has closed 17 locations with no negative impact to customer service."


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