Mathieu Gagnon
Vice President
Vezina Insurance
Mathieu Gagnon believes that success is a direct by-product of excellent customer service. “With products becoming commoditized, price differentiation no longer sustainable, and customers demanding more, brokers who focus on delivering superior customer service will come out on top,” he says. And Gagnon practices what he preaches; he has a perfect client retention rate. Gagnon won the Insurance Institute of Canada’s Emerging Leader Award in 2010 and was named vice president at Vezina Insurance in 2014.
