JOSHUA LINTERN

Joshua Lintern of Dream is part of Insurance Business Canada's Leading Risk Managers 2016

JOSHUA LINTERN
http://www.dream.ca/
Director, risk and insurance
DREAM
Toronto, Ontario

“I started in the mud – literally,” says Joshua Lintern. “I began my career in environmental consulting with a small firm in Toronto. Contaminated site investigation and remediation were my first real introduction to the risk management world.” Later, Lintern joined real estate company Dream to manage its environmental risk department. Over time, his role expanded, and he now leads the risk management department of the multi-billion-dollar company.

“It shouldn’t come as a shock that our company’s biggest casualty risk is in property,” Lintern says. “As such, I am currently most interested in the intersection of those large-scope issues and the traditional categories of risk we are used to in the real estate space. I want to know what is changing fast, and whether our current structures and operations can thoughtfully adapt.”

When choosing an insurer to partner with, Lintern mentions three criteria he looks for: transparency, operational focus and entrepreneurism. But he is quick to point out that delivering risk management to Dream’s internal clients is about more than simply purchasing insurance and processing a claim. “The race to stay valuable and current is as important on the client side as it is in brokerage and marketing,” he says. “To that end, we are constantly tweaking processes internally to push efficiency and to extract valuable knowledge about our businesses that can be useful in other parts of the company. We are bringing our risk transfer partners to the table outside of traditional silos to leverage their expertise and platforms.”

Lintern is most proud of his role in making Dream’s risk management program part of “an ecosystem of market participants who mutually benefit from each other’s successes in a way that is fully intentional and by design.”

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