Suncorp NZ gets new head of customer experience

The new EGM customer experience will be in charge of delivering a major insurer’s customer strategy across its NZ brands

Suncorp NZ gets new head of customer experience

Insurance News

By Mina Martin

A major insurer has made a new appointment to elevate customer service across its New Zealand brands.

Suncorp New Zealand has appointed Campbell Mitchell to the role of executive general manager customer experience, responsible for delivering the company’s customer strategy across Vero Insurance and Asteron Life.

“I’m excited to be joining Suncorp, and leading the development of Suncorp’s customer strategy as it seeks to elevate the customer,” said Mitchell.

Want the latest insurance industry news first? Sign up for our completely free newsletter service now.

“I’m looking forward to working closely with Suncorp’s various stakeholders to deliver more value for our customers through the Vero and Asteron Life brands and through the introduction of the Suncorp marketplace.”

Prior to joining Suncorp, Mitchell was chief marketing officer at Fairfax Media, and had held senior roles in marketing, sales and digital in New Zealand and Australia.


Related stories:
ComCom seeks feedback on proposed acquisition of Tower
Suncorp ups bid for Tower

Keep up with the latest news and events

Join our mailing list, it’s free!