Susan Taylor news

Notable increase in complaints seen as cost-of-living woes continue to worsen

INSURANCE NEWS

Notable increase in complaints seen as cost-of-living woes continue to worsen

Surge in grievances towards financial advisers noted, although overall number of complaints are low

Financial ombudsman on "issue for the insurance broker to think about"

CLAIMS

Financial ombudsman on "issue for the insurance broker to think about"

Financial Services Complaints Limited chief talks about trend to keep an eye on

Financial ombudsman seeing increase in complaints relating to severe weather events

CATASTROPHE & FLOOD

Financial ombudsman seeing increase in complaints relating to severe weather events

Customers urged to access free dispute resolution service

What does servicing look like in the new regime?

COLUMNS

What does servicing look like in the new regime?

More than 18 months have passed – so what's changed?

Travel insurance no longer top subject of complaints – ombudsman

INSURANCE NEWS

Travel insurance no longer top subject of complaints – ombudsman

Economic downturn triggers increased volume of complaints

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