Feedback is broken
Providing feedback is vital to improving performance, yet many people receive it – and deliver it – poorly. Georgia Murch explains how to create a culture of feedback that is beneficial to the employee and the company as a whole
Using data effectively and responsibly
Big data is big news for insurers, but brokers need to be aware of it too
Diversity is key to long-term success
It’s not only important to diversify your business, writes Eddie Besaw, but also to hire a wide range of employees
What makes a great MGA?
With a multitude of MGAs now available to brokers, what differentiates a great one from the rest?
10 lessons from a small business owner
Most people go into business for themselves because they want to be their own boss and believe they can make more money. While this can be true, it doesn’t happen without hard work
Insurance Act: Are you ready?
It’s been described as the most significant change to insurance law in the country for more than 100 years – but are brokers really prepared for what’s ahead?
Six leadership mistakes that could damage your company’s competiveness
In today’s world of work, it is vital that leadership teams avoid these mistakes, says one expert
How should home-sharing insurance gaps be closed?
Once a homeowner hands over the keys to a third party, their coverage can be voided
Retain your broking superstar
Is a member of your brokerage the superstar above everyone else? Worried about losing them? We consult a performance management firm to discover how to keep them
UK flood initiative in at the deep end
It’s sink or swim time for Flood Re, the UK Government’s scheme to pool flood risk, but what does that mean for brokers?