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Business strategy

  • Big data has a bigger future

    Anyone who thinks big data is a concept of the future needs to re-evaluate – because in the insurance sector it has already arrived

  • How to develop a simple social media plan

    You might be daunted by the prospect of getting social media right for your brokerage. Here’s a simple guide to get you on your way

  • Why good branding and good business are inseparable

    Five key steps you can take to hit the branding bulls-eye and increase your chances of hiring the best talent while securing more clients

  • Making movies: 10 things to avoid

    Video can be a great way to engage customers, and these days it costs very little. Video expert Geoff Anderson points out some mistakes to avoid

  • Feedback is broken

    Providing feedback is vital to improving performance, yet many people receive it – and deliver it – poorly. Georgia Murch explains how to create a culture of feedback that is beneficial to the employee and the company as a whole

  • Using data effectively and responsibly

    Big data is big news for insurers, but brokers need to be aware of it too

  • Diversity is key to long-term success

    It’s not only important to diversify your business, writes Eddie Besaw, but also to hire a wide range of employees

  • What makes a great MGA?

    With a multitude of MGAs now available to brokers, what differentiates a great one from the rest?

  • 10 lessons from a small business owner

    Most people go into business for themselves because they want to be their own boss and believe they can make more money. While this can be true, it doesn’t happen without hard work

  • Insurance Act: Are you ready?

    It’s been described as the most significant change to insurance law in the country for more than 100 years – but are brokers really prepared for what’s ahead?