Big data has a bigger future
Anyone who thinks big data is a concept of the future needs to re-evaluate – because in the insurance sector it has already arrived
How to develop a simple social media plan
You might be daunted by the prospect of getting social media right for your brokerage. Here’s a simple guide to get you on your way
Why good branding and good business are inseparable
Five key steps you can take to hit the branding bulls-eye and increase your chances of hiring the best talent while securing more clients
Making movies: 10 things to avoid
Video can be a great way to engage customers, and these days it costs very little. Video expert Geoff Anderson points out some mistakes to avoid
Feedback is broken
Providing feedback is vital to improving performance, yet many people receive it – and deliver it – poorly. Georgia Murch explains how to create a culture of feedback that is beneficial to the employee and the company as a whole
Using data effectively and responsibly
Big data is big news for insurers, but brokers need to be aware of it too
Diversity is key to long-term success
It’s not only important to diversify your business, writes Eddie Besaw, but also to hire a wide range of employees
What makes a great MGA?
With a multitude of MGAs now available to brokers, what differentiates a great one from the rest?
10 lessons from a small business owner
Most people go into business for themselves because they want to be their own boss and believe they can make more money. While this can be true, it doesn’t happen without hard work
Insurance Act: Are you ready?
It’s been described as the most significant change to insurance law in the country for more than 100 years – but are brokers really prepared for what’s ahead?