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Insurance Business | 01 Aug 2016, 12:27 PM Agree 0
Gang raided woman’s home and stole her car, but she believes she didn’t get the support she deserved
  • Keith - Head of Compliance NFS | 01 Aug 2016, 02:23 PM Agree 0
    An immediate payout would not be prudent and the insurer acted in a robust and effective manner trying to gather more facts before making a decision. A visit from a loss adjuster would soon have worked out if it was a scam claim or not.
  • Pam | 05 Aug 2016, 12:09 PM Agree 0
    It must have been in the terms and conditions of the contract - therefore why did she not query this before or her broker/insurer not discussing with her as per the FCA?
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