Major European insurer Ergo has hired telecommunications executive Mark Klein as it gears up for digital transformation of its business.
Klein will become the chief digital officer of Ergo Digital Ventures on September 1. He will oversee the digital transformation of the insurer’s traditional lines of business both in Germany and abroad.
In his new role, Klein will also set up new digital business models for the company.
“Mark Klein has already demonstrated in his positions to date that he is able to drive forward the digital transformation of complicated business models successfully. I am delighted that we have secured him in our Group for this key position”, said Ergo Group chairman Markus Riess.
Klein most recently served as board chairman and managing director of T-Mobile at The Hague, Netherlands.
He also previously worked at Deutsche Telekom as senior vice president commercial excellence Europe. He was in charge of marketing, sales and digitalisation activities for all European shareholdings of the company outside of Germany.
Klein is taking the helm at Ergo Digital Ventures as the insurer moves forward with the digital transformation of its business model with a new strategy.
Earlier this month, the insurer announced that it was planning to make a comprehensive cross-channel offering available to customers and sales partners.
“We will be orienting ourselves very systematically to customer needs. To do that we must become leaner, more efficient and digital. That is how we will realise the transformation of the insurance business model,” Reiss said.
The company will be investing €432 million in digitalisation and in harnessing growth opportunities.
“People use the internet for all kinds of everyday business, from buying a book to filing their tax return. We do not want to leave this sales channel to others. That is why we are making sure today that our inner clock has a digital mechanism in future,” Reiss said.
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