Industry veteran Sharon Long will join specialist Lloyd’s insurer Marketform later this year after serving as claims director at XL Catlin for more than a decade.
Long will move to Marketform in August and will lead its in-house team of senior claims professionals. She will also support the development of an efficient and service-driven approach within the claims function.
Marketform said Long will have a critical part in “delivering a top quartile claims function and her appointment further strengthens the new leadership team that is driving the transformation” of the company.
“I am delighted to welcome Sharon to Marketform; she will play a key role in leading our claims function and will be an important member of our executive team,” said Marketform Managing Agency CEO Martin Reith.
“Effective claims handling is increasingly recognised as an essential differentiator for insurers and appointing an individual of Sharon’s calibre reflects our commitment to excellence,” Reith added.
As XL Catlin’s claims director, Long had a central role in the development of a sustained top-notch claims service culture.
Long has over 25 years of claims experience within the London market. Before spending 12 years at XL Catlin, she held senior claims roles at AXA