Portsmouth-based pet insurance provider Ultimate Insurance Solutions (UIS) has projected stellar growth in the first quarter following a targeted technology drive at its headquarters.
The insurer launched a strategic technology campaign in 2016, which enabled the firm to increase its profit from January to March this year by an estimate of 75%.
“Our online solutions now enable customers and vets to submit claims electronically to further improve the journey and processing time, driving improved data quality for insurers and resulting in better analysis, rating, cost controls and fraud detection,” Hampshire said.
“We have benefitted significantly from focusing on digital and online self service delivery while keeping a more personal service available for those who prefer to use the phone and speak to someone,” he added.
Hampshire said UIC will continue to invest in its in-house system to maintain competitive advantage.
He said the company’s MIS platform is “ready to accommodate further growth in the business while simultaneously getting ahead of the game with respect to the heightened data protection legislation that will impact businesses next year.”
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