If the big incumbents don’t want the new kids to steal their market share, then they need to modernise and innovate
Industry expert looks at why insurance companies need to think differently about the market they are in
Why the telephone might just be back in fashion for your brokerage or firm
It has never been more important to gain an edge on the opposition – but are you going about it the right way?
Times are changing in insurance – so what can companies learn from one firm that didn’t move with the times quickly enough?
Insurers and brokers need to look at their own technology architectures to unlock potential
The Enterprise Act became law in the UK in May this year and many are concerned about its requirements
Industry expert looks at the steps you can take to prevent internal fraud in your company
Brand loyalty is a big problem for insurance brokers – and it’s time to do something about it
As British based firms fight to retain their place in the world market, regulatory scrutiny presents an unwelcome extra cost
The scandals of the past have left us with the need to rebuild trust in the financial services sector, writes Sian Fisher of the Chartered Insurance Institute