Allstate, Farmers and State Farm preparing for influx of claims following Hurricane Harvey

Weather event will bring “life-threatening” amounts of rainfall, say forecasters

Allstate, Farmers and State Farm preparing for influx of claims following Hurricane Harvey

Catastrophe & Flood

By Lyle Adriano

In preparation for a surge of claims following Hurricane Harvey, insurance companies are staging employees throughout Texas.

The National Hurricane Center said that some portions of the state could see as much as 35 inches of rain. The hurricane has been classified as a Category 2 storm.

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State Farm is assigning some of its insurance adjusters from across the country to Irving and Austin, where they will stay until the storm passes. The adjusters will then move to the coast to assist residents affected by the hurricane.

“We’re getting close so we’ll be just a few hours away once it’s safe to enter the area,” State Farm spokesperson Chris Pilcic told Houston Chronicle.

The insurer is also setting up four semi-trailers with air conditioning and office space in Irving and two in Austin. These pop-up offices will be used for claims processing.

Another insurer bringing additional claims resources to Texas is Allstate.

“We will continue to monitor the situation and deploy additional staffing as needed to the affected areas,” Allstate spokeswoman Kristen Freis confirmed.

Farmers Insurance, too, has deployed two mobile claims centers in the state. Spokeswoman Carrie Bonney said that these centers and insurance adjusters will enter damaged areas as soon as the weather is safe enough.

Find out what does an insurance adjuster do in this article.


The state insurer of last resort, Texas Windstorm Insurance Association, issued a statement saying that it is “ensuring all necessary resources are in place, coordinating with local Offices of Emergency Management, and continuously monitoring information from the National Weather Service and other weather tracking entities.”


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