Risk manager
Mercy Medical Center
Cedar Rapids, IA
Serving as both controller and risk manager for Cedar Rapids' Mercy Medical Center, Kay Crist’s responsibilities began with ensuring adequate coverage for the center’s buildings and equipment, and have now significantly expanded with the growth of the organization. Mercy Medical Center faces risk issues related to natural disasters such as flood and tornado, as well as the ever-present cybersecurity risk, which will remain at the top of Crist’s agenda for the near future. To help manage these risks, Crist looks for an insurer partner “that anticipates our needs and keeps abreast of changes within the organization, such as new services, so they can ask the right questions and ensure we have appropriate coverage.”