Move will benefit broker network and customers, firms say
Outstanding insurance professional is off to attend a prestigious industry seminar
Dedication to professionalism and insurance education advocacy are recognised
Industry body also welcomes several board members
Shake-up follows offloading of insurance business
An updated estimate will be released in June
Part of the blame falls on costs related to the Royal Commission
Leveraging online communication can have a big impact, say experts
And how different is brokering in the West?