Comment: Code highlights role of brokers on commercial claims
The 2014 General Insurance Code introduces new compliance requirements for insurers in the retail sphere, but where does it leave brokers and clients who are predominantly commercial? Gold Seal's Lorraine Calway explains.
ASIC tough stance on compliance to be challenge for brokers
The regulator is coming down harder on businesses with compliance culture’s that are lacking, and this could represent a challenge for some brokers.
How to retain staff in sale aftermath
In the aftermath of a company sale, staff retention becomes a lot harder but it can be done, as a broker-facing business management expert explains.
Five Minutes With...Sheila Baker, Gold Seal
Sheila Baker, managing director of HR and compliance consultancy Gold Seal Practice Management, talks about loosening brokers' purse strings, stamping out tick-box exercises in financial regulation, and dinner with Ita Buttrose.
Privacy Act reforms – the 100 day report card
It’s been more than 100 days since the Privacy Amendment Act came into effect but how are intermediaries coping with what is now required of them? A compliance consultancy shares its observations.
Brokers do not have business plans: Report
An organisation that works closely with brokers on compliance say the majority of brokers do not have business plans even though this responsibility is implied by regulation.
Staff and technology worry brokers
Research shows that staff taking leave and keeping up-to-date with technology and left brokers stressed and confused last year.
Weekly wrap: UK insurer sells overseas broker network
PLUS: A brokerage appoints global leader, an industry association teams up with a university on strata, and award finalists are revealed.