The year ahead; Damian Coates; The big fight; Shifting gears; Profile; Coping with catastrophe; Content marketing; Client relationships: how to drive sales; The (r)evolution of management
Top 10 Brokerages; Robert Kelly; Dallas Booth; Decoding cyber risk; Trouble at sea; Professional practice; Data artistry: finding business value in data;
Small businesses and underinsurance; Client communication: digital vs analogue
Virgin territory; Virgin territory; The big interview; Off the beaten track; Placing a premium; The property cycle; Why manners matter; Trust: the new competitive advantage
Brokers on Insurers; claims management; David Kearney; D&O and management liability; personal branding; team motivation; David Summers
Elite brokers; Peter Harmer; Get in on the action; Public enemy; Strategic networking; Kay Jackson; Motivational thinking.
Exclusive interview with the minister of financial services Bill Shorten.