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Broker reveals secrets to customer satisfaction
He has nearly a decade of industry experience
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Inheriting legacy: Director on why he became part of the family business
He's proud to be part of the family business – but wanted to embark on his own challenges first
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'His legacy lives on": Gallagher says farewell to insurance heavyweight
After almost 70-years in the insurance industry, "Reg" is moving on
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The importance of maintaining constant communication with clients
"A loss could potentially put clients out of business"
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Senior broker on the importance of reducing clients' risk exposure
"Clients are looking at more ways to ensure the sustainability of their business"
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How finding an excellent mentor could set you up for success in insurance
“Take control of your professional development,” says broking executive
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Senior broker shares how she stays on top of her game
"There is always more I can learn"
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Protection from virtual storms with Thunder Insurance
The co-founder of a gaming insurance specialist explains how and why the growing e-sport industry needs cover
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Inside an award-winning brokerage
The trophy cabinet at Austbrokers Coast to Coast is bursting with industry accolades – and CEO Dale Hansen says it’s all down to putting clients first
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Apprentice baker to decision-maker
From humble beginnings as a baker, Tony Dodd has risen to become CEO of one of Australia’s largest transport insurers. Now he’s looking to leverage what he’s learned along the way to take the company to new heights