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Driving claims management in a new direction
Insurance Business sat down with NTI’s Janelle Greene to find out how the specialist insurer is rethinking the way claims are handled
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How to give feedback effectively
Are your employees too sensitive to negative feedback, or have you just been delivering it poorly? Aytekin Tank outlines five ways to ensure feedback is well received
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Busy is not a badge of honour
Being busy isn’t the same as doing meaningful work. Brian de Haaff explains how to do less of the former and more of the latter
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Creating a culture where innovation thrives
What does it take to embed a culture of innovation in an organisation? Amanda Imber examines the key drivers of innovation culture
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Curious leadership
Rather than having all the answers, good leadership is all about the art of asking the right questions, writes Michelle Gibbings
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Don’t let sloppy emails ruin productivity
Is email taking up too much of your time? Carson Tate explains how to regain control
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Is too much flexibility killing productivity?
Are your employees taking a flexible work policy too far? Anna O’Dea offers some tips for getting productivity back without taking away a desirable benefit
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How to create a winning presentation
The key to an effective presentation is to make your message simple and genuine, *writes professional communicator Emma Bannister
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Keep on trucking
New laws around transport and logistics safety have just taken effect. IB spoke to the experts at NTI to find out what this means for those who insure the sector
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Updating the specs of cyber insurance
As cyber attacks ramp up around the world, cyber insurance is becoming more crucial than ever – and insurers are racing to keep up with the latest developments