Exclusive Features

  • Ensuring a professional approach

    As professional indemnity insurance expands into new markets, IB caught up with Katie Stranaghan of High Street Underwriting Agency to find how the changes will affect brokers and insurers alike

  • Beyond Surface Restoration

    What sort of water damage issues should your clients be aware of? Steamatic’s Erica Booker tells IB what brokers need to know about remediation following a natural disaster

  • Preparing for the worst

    Product recall insurance is a significant component of Liberty’s crisis management offering – and it’s crucial for fast-moving consumer goods businesses. Liberty’s Donna Niblock explains why

  • Forging new network connections

    Shaun Standfield of Insurance Advisernet explains how becoming an authorised representative can help brokers deliver better service for their clients

  • How to give feedback effectively

    Are your employees too sensitive to negative feedback, or have you just been delivering it poorly? Aytekin Tank outlines five ways to ensure feedback is well received

  • Busy is not a badge of honour

    Being busy isn’t the same as doing meaningful work. Brian de Haaff explains how to do less of the former and more of the latter