The Big Interview

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  • A decade of pride

    23 Jul 2021

    NIBA chief executive Dallas Booth is retiring in late 2021 after 10 years with the peak body, but not before paying homage to the resourceful people who make up Australia’s intermediated insurance industry

  • Steering the Ship

    28 May 2021

    A corporate affairs expert and former ministerial media advisor, Andrew Hallbrought extensive governance experience when he took the top post at the Insurance Council of Australia last year

  • The art of building trust

    17 Apr 2021

    What do you get if you think like an insurer, deliver like a builder and put yourself in the shoes of the insured? The best possible outcome for a property claimant, say Construct Services’ Darren Trott and Aeron Rowe

  • Delivering value at scale

    19 Jan 2021

    Dale Smith of JAVLN sat down with IB to discuss how technology is reshaping the insurance space and how it can be improved in the future

  • Striving for inclusion

    18 Jan 2021

    Marsh Care Solutions leader Lyle Steffensen tells IB how growing up in South Africa during the apartheid era inspired her ongoing fight for equality

  • Growth in a time of crisis

    24 Jul 2020

    After a year of considerable growth, even in the midst of a pandemic, Ansvar CEO Warren Hutcheon lets IB in on the secrets of the insurer's success

  • Poised for transformation

    29 May 2020

    Crawford & Company CEO Rohit Verma tells IB how the 79-year-old organisation has put innovation at the centre of its evolution

  • Two forging the future

    3 Apr 2020

    Where is Australia's insurance industry headed? Gallagher Bassett's Emma Hosking and Laura Bradley offer their views on the changing face of modern insurance

  • Apprentice baker to decision-maker

    10 Feb 2020

    From humble beginnings as a baker, Tony Dodd has risen to become CEO of one of Australia’s largest transport insurers. Now he’s looking to leverage what he’s learned along the way to take the company to new heights