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Insurance Business | 06 Apr 2017, 09:00 AM Agree 0
One expert seems to think so as brokers will still be key – unless ‘they screw it up’
  • Paul | 06 Apr 2017, 09:58 AM Agree 0
    Exactly! The AR model has freed up many very good individuals to get face to face with clients to give them good advice. The NIBA find a broker service has seen start ups and smaller SME owners get in touch because of the soulless experience of dealing with call centres. Most sane individuals are cautious when dealing with robots. Most of those saying brokers are extinct have a vested interest.
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