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Insurance Business | 23 Jun 2014, 08:35 AM Agree 0
Australian insurance professionals have come together on LinkedIn to commiserate and discuss reasons for and against being honest about what they do for a living when meeting someone new.
  • Steve Kelly | 23 Jun 2014, 10:03 AM Agree 0
    I started Broking in 1968.My then principal made the Statement " Without Insurance the Financial World would collapse!'. How true!
    I'm still in Insurance and still enjoy it.
    Stressful yes! but rarely boring!
  • SB the Broker | 23 Jun 2014, 10:17 AM Agree 0
    I imagine the unsavoury experiences the article above refers to above are mainly sourced from people who don't actively engage in the insurance purchasing process, the type of purchaser who are looking for the “bottom dollar” solution.

    The “bottom dollar” solution often gets a “bottom dollar” result when it comes to a claim, and if people actually took the time to scratch the surface of the details they would realise the difference between a quality product and an inferior product can be dramatic.

    A broker can help guide you through this process, and can help you understand exactly what you are purchasing, after all an insurance program is set up with the purpose of protecting what it is you value so much.

    I’m a proud broker, and wouldn’t be ashamed to say what it is I do in any circumstance because I, along with most other brokers, want to engage and share our knowledge with the client and help them make informed decisions and by doing this, the frequency of having an unsatisfied client are few and far between.
  • Broker Advocate | 23 Jun 2014, 01:03 PM Agree 0
    I agree "SB the broker" - you make a very valid point.

    The types we all speak to at the BBQ's are largely complaining about the claims process and/or outcome, and using a good broker can save all the heart ache and in most cases achieve a positive outcome.
  • Antisceptic cream | 23 Jun 2014, 03:05 PM Agree 0
    It is no surprise that a Tattooist should complain about insurance companies but the fact that they may complain about Insurance Brokers just confirms the lack of education about a Broker's role.

    It has been virtually impossible to get insurance cover for tattooists or their landlords. The concern used to be in the liability area with hygiene or mistakes with the work done. Now it is that they are connected to organised crime such as Bikie gangs and their shops may be fire bombed if the proprietor is on the wrong side of an argument.

    While Tattoos may be considered now mainstream, the fact is insurers see this profession as a seedier side of life. So it is interesting to see Insurance staff seek out these "career killers" causing a permanent mark on their future and not be aware why their own company would not have anything to do with them as a risk.
  • Rolf Van Dulst - Ausure | 24 Jun 2014, 03:04 PM Agree 0
    I was recently at a BBQ and heard someone complaining about a direct insurer requiring them to pay a significant excess when they were clearly not at fault in an MV accident. I took on the matter for them and after several hours on the phone had the requirement overturned. These people and their parents are now Broker advocates and better understand the value we add for our clients.
  • SB the Broker | 25 Jun 2014, 09:20 AM Agree 0
    Good to hear Rolf, examples like this helps highlight a brokers value.

    The unfortunate thing is that unless there is a claim the true value of a broker can often be easily overlooked. Coupled with the mentality of many clients wanting to "shop around" for the "best deal" themselves, the difference between a quality product and an inferior product is undervalued, with the focus on the most of the transaction being the most important thing. Albeit price is important, the quality of what you are purchasing needs to be highly valued - you can't buy an old second hand Daewoo and expect to race like a Ferrari.

    The more examples people have like yours the better.
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