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Insurance Business | 24 May 2013, 12:00 AM Agree 0
National Insurance Brokers' Association CEO Dallas Booth tells Insurance Business TV what's wrong with the public perception of insurance.
  • Neville Cheverton | 24 May 2013, 12:18 PM Agree 0
    Brokers for years have been undervaluing their own role and importance. Too many brokers are just price based and when the industry understands how important a broker's role is, then it is more likely to be accepted. If a broker gets it wrong, this could result in the end of a client's business and personal wealth. How much more valuable can you be if you get it right.
  • David | 24 May 2013, 12:59 PM Agree 0
    So what are our associations (NIBA, IBNA or Stedfast etc) going to do to change this to give us an image out there?
  • Mark | 24 May 2013, 01:44 PM Agree 0
    NIBA doesnt do enough to promote Brokers. In light of the natural disaster claims, NIBA should be out their showing / promoting / advertising what brokers did for their clients during their time of need. Further more the industry's associations as a whole, Niba, Anziif, ICA should promote the whole industry, and how much they paid to customers during the disasters, and not let the tv shows / papers blame the industry for not doing anything, and advise the community it was insurance that repaired the disaster damage not the government.
  • Just a thought | 24 May 2013, 02:03 PM Agree 0
    Time for NIBA to get some dynamic people who actually are proactive not reactive in respresenting the Broker Fraternity.
    If we serviced clients the way NIBA services Brokers we would be out of Business.
    Numbers at NIBA conferences says it all
  • Stuart Redmond | 24 May 2013, 06:01 PM Agree 0
    Certainly agree with the comments of Neville. Many Brokers don't seem to respect their own value or that of others. Why Brokers should be expected to provide a professional service for little to no fee is unreasonable. That said, if we charge our value, some other ignorant provider will come along and tell a client they can save them money and achieve this by undercutting or removing the Broker Fee. My experience is that as an industry, we are our own worst enemy and this has nothing to do with our Associations (apart from little support in the areas it counts).
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