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Insurance Business | 06 Aug 2013, 12:00 AM Agree 0
An insurance chief has suggested that advice fees may be the core of consumers' negative perception of brokers, and that improving one aspect of service could help remedy this distrust.
  • Andrew Bourke | 06 Aug 2013, 10:41 AM Agree 0
    Accountants and lawyers charge fees for their advice. Do they never make a mistake or provide the wrong advice inadvertently?
  • Fintan Magee | 06 Aug 2013, 11:48 AM Agree 0
    Who was the uninformed "delegate"?

    Brokers invariably provide sound advice. They cannot force the client to accept it!
  • Kate Fairley | 06 Aug 2013, 01:03 PM Agree 0
    Thank you for taking a stand Daniel.
  • Robert Cooper | 06 Aug 2013, 10:31 PM Agree 0
    Interesting theory when the other argument that we Brokers have no incentive to find the best cover at the best price as we could earn less commission, while charging a fee would eliminate that perception. There is no doubt this is the position that Insurance Brokers have found themselves in and this is the reason it is difficult to charge professional fees for our service as the client knows little about what is involved in handling their business. We have a continual educational process ahead of us but that is another issue.
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