Ten top tips to make social media profitable
Social media is a tricky beast that you can't ignore: it can make your business but it can also harm it.
Insurer under fire for not refunding $1.5m levy over-collection to customers
The FSL monitor is to hold crisis talks with an insurer, which is said to be one of the only ones that did not refund its over-collection back to the customers – but the insurer in question says it has returned monies to a cause its policyholders would support.
Insurer to smash insurance margin guidance
An insurance company has revised its insurance margin guidance upwards, having benefited from favourable natural peril and credit spread outcomes in the second half of the financial year.
Weekly wrap: Insurance broker foundation reaches $1m milestone
PLUS: Regional award-winning brokers revealed, and there are tough times ahead for the aviation insurance market.
Far out Friday: the secret confessions of office workers
If you could make anonymous confessions about your working day, what would you say? A new app called Secret lets people post just such confessions, with hilarious results.
Industry mourns loss of passionate and selfless broker
The industry has paid homage to a much admired insurance broker who touched the hearts and lit up the lives of everyone she came into contact with.
WA broker shortlisted for national business award
A WA broker who built his business from scratch has been shortlisted for a national business award, recognising entrepreneurs under 40.
Five Minutes With...Dipak Sahoo, Capgemini
Capgemini's Dipak Sahoo talks about making a conscious decision to work in insurance, the threats posed by non-insurance companies with hoards of data, and growing a business from five people to 5,000.
How to retain staff in sale aftermath
In the aftermath of a company sale, staff retention becomes a lot harder but it can be done, as a broker-facing business management expert explains.
Insurance rates on major classes falling by up to 25%
Insurers are scaling back their reinsurance costs on major classes and passing their savings on to clients.