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Personal service back in demand, says Action MD
SME clients expect more face-to-face engagement
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Australian brokers far exceeding own ambitions
Three-quarters said they’d already achieved more than they ever hoped
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How to help clients through the emotional toll of a major claim
Two senior brokers share their insight and advice
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“Brokers still have real value” says award-winning company director
Insurance Business speaks with insurer to find out how brokers can fend off the online players
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Broker perspective: improving diversity in the insurance industry
Allianz professional talks about why it’s much more than an HR issue
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How brokers can deal with Airbnb risks
As short-term rentals expand, so do the risks