Prudence Chang has achieved the distinction of becoming part of the select group of brokers to have appeared on all five Elite Brokers lists. She’s a member of the team at National Credit Insurance (Brokers) and is based in Melbourne. Chang’s role also involves the review of sales training material on a regular basis. Over the past 12 months, in addition to being a mentor of the sales team, she’s become co-chair of the Victoria/Tasmania NIBA Young Professionals Committee and she’s started new projects for NCI, as well as having introduced a new product. This has all occurred while Chang has simultaneously exceeded her budget and all KPIs.