The challenges that Whelan faces as the head of the insurance industry peak body shouldn’t be underestimated this year. Not only does he have a (relatively) new government to contend with, the changes to the General Code of Insurance are already sparking controversy. Add to that the Institute’s drive to improve the perception of insurance in the wider community, not least through its Understand Insurance initiative, and Whelan’s set for what could be the most important few months of his tenure so far.
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