The Big Interview
National senior underwriter,
Accident and Health
Angela O’Reilly is experienced in claims and underwriting, and manages a nationwide portfolio worth $5m. Early on at DUAL, she identified an opportunity for the organisation to develop a new product to address a market gap. This new coverage is currently being developed and will be released in the coming months. It’s said O’Reilly was instrumental in the innovation of accident and health claims handling and response at DUAL, where she set up a medical and return to work response for personal accident claimants. It provides direct medical support to individuals and has resulted in immediate and substantial claims cost savings and future lower premiums for clients via lower loss ratios. O’Reilly’s role also extends to team management, including mentoring and training of DUAL’s accident and health underwriters.
In the future, O’Reilly hopes to become part of DUAL’s senior leadership team, to be involved with portfolio management, to continue DUAL’s portfolio expansion into other regions, and to introduce
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