National program manager, Cornerstone
CHUBB AUSTRALIA
Age: 31
A hard-working professional, Michelle Ross has leveraged her knowledge of both marketing and insurance into a thriving career. During her time in the industry, she’s held roles at Allianz and Chubb, marking herself out as a talent to watch and a valuable asset to the industry. Most recently, Ross developed Cornerstone, Chubb’s loyalty and segmentation program for insurance brokers, from conception to rollout. The program’s game-changing approach to loyalty programs and segmentation marks a signifi cant milestone for the Australian insurance industry. Ross now manages the transactional and operational responsibilities of the role, including the national key account management of Chubb’s Cornerstone brokers.
Moving forward, Ross hopes to make the Chubb the number-one insurer for brokers in Australia – and, just as importantly, to serve as an advocate for women in executive roles in the Australian insurance industry.
