Insurance HQ
Adam Pile is making his third consecutive appearance as an elite broker in 2017. He’s worked in the insurance industry for 18 years and heads up Insurance HQ. Like many, Pile fell into the industry, loved the work and never left. Insurance Business asked him last year to tell us what he thought was the most important thing a broker can do, in order to develop their business. “Develop systems, procedures, and templates for everything you do,” he said at the time. “What might be second nature to you after 10 years will be completely alien to someone new to [the] business. Clearly defined procedures and templates will ensure each client receives the same high-standard service, while ensuring compliance obligations are met.”