Mark Milliner, CEO Australia, IAG - Hot List 2018 | Insurance Business Australia
Almost two years ago, Mark Milliner joined IAG as COO. He arrived from the Suncorp Group, where he was CEO personal insurance, leading 11 consumer brands that included AAMI, GIO and Suncorp Insurance. Prior to that, he was group executive, commercial insurance, and led all the group’s commercial insurance businesses in Australia, including the Suncorp, GIO and Vero brands.
A reshuffle of IAG’s Australian business last July resulted in the creation of a single Australian division combining its consumer, business, operations and satellite divisions. Milliner was named CEO of the new division. In a statement, IAG announced that the Australia division was designed to help simplify its operating model and centralised accountability for the customer, product, distribution and operations functions for its Australian brands. Peter Harmer, IAG’s managing director and CEO, said this would allow the organisation to “respond more effectively to rapidly changing customer needs and expectations”.
Since 2009, Milliner has been a director of the board of the Insurance Council of Australia, and is committed to seeing greater private and public sector investment into insurance affordability and disaster resilience.
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