After almost 28 years with IAG, culminating in the role of national manager for authorised representatives, Danny Byrnes stepped into the top job at IAG subsidiary Accident and Health International in 2017. He’s already helped steer the firm through some major changes, and AHI is currently in the midst of a sweeping digital transformation that includes plans for a new logo and website, as well as an updated broker portal.
Importantly, Byrnes also confirmed that the specialist underwriter would be renewing policy wordings across its entire suite of products from the start of 2019 and would be removing all mental health exclusions from its policies.
“Our goals for the next 12 months are to continue our investment into technological change without losing focus on our face-to-face and personable approach,” Byrnes told Insurance Business in a recent interview. “None of our customers are the same, so we’ll be releasing new initiatives in the next 12 months to support this while making sure we protect what matters most.”
