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Sarah Lyons has been at the helm of Gallagher for almost two years now, having previously completed successful stints as the company’s COO and MD of commercial broking. Prior to joining the international brokerage, Lyons excelled in senior roles across both Australia and the UK, giving her exposure to business strategy on both sides of the world. Today, she finds herself on a global stage as she leads Gallagher’s Australian operations and is looked to as an expert voice on emerging risks and industry trends.
“I love the fact that you can take something that people perceive as being ‘grey and boring’ and turn their thinking on its head,” Lyons says of her passion for insurance. “Even better when you can lead and nurture a high-performing team to take it to the next level and create an experience for the customer that is highly differentiated and transformational.”
Now Lyons wants to make sure others – especially young people – know how exciting a career in insurance can be. “The industry could do much more to engage with millennials and the next wave of school leavers and university graduates,” she told Insurance Business last year. “We need to do more to get the message out there about the breadth and scale of opportunity that exists in the industry and how insurance is critical to our future growth and success."
