Managing director and CEO
ICARE
As the head of icare, John Nagle oversees NSW’s largest workers’ compensation provider and one of the largest insurance providers in Australia. The organisation’s workers’ insurance scheme provides coverage to 3.4m employees, road users, builders and homeowners, along with 296,000 businesses. Over the last couple of years, icare has rolled out a new claims service model based on feedback from customers and industry stakeholders, which aims to provide simpler, more transparent and more human-centric claims management.
In his 40-plus years in the industry, Nagle has held a number of signifi cant senior leadership roles, including chief executive of Lumley Insurance, executive general manager for corporate and specialty insurance at Suncorp, and COO of retail at Vero.
