Specialising in tailored solutions, Austbrokers Coast to Coast understands that no two clients are the same. Handling all classes of insurance, but with a particular emphasis on the transportation and storage of dangerous and hazardous goods, the brokerage has earned a reputation for doing the right thing rather than taking the easy option.
“We punch well above our weight,” says CEO Dale Hansen. “Our team’s commitment to customer service has never wavered; it’s of the highest standard.”
To this end, the brokerage operates under five main values: trust, teamwork, accountability, respect and integrity.
“Because every staff member adheres to these values, we’re able to give them total autonomy to get the job done in the way we expect that job to be done,” Hansen says.
Heading into the new year, the brokerage is looking to expand its global reach, using strategic alliances to assist in the process.
“We’re always on the lookout to strategically align with other businesses or make acquisitions with businesses that share similar values and ethics with us,” Hansen says. “But our core focus is the same – we want to continue providing our clients with good old-fashioned customer service and sticking to our mantra of providing advice over price.”
