Joining Vero in 2010, relationship specialist Alison Brough is a key member of the insurer’s broker distribution team, working closely with major insurance broking groups. Viewed very much as a rising star at Suncorp, Brough is said to have wanted an opportunity to work directly with brokers, and has thrived in the fast-paced, diverse role she moved into in 2013, which sees her coming to grips with broker challenges, developing national offers and portfolio transfers, and coordinating training and conference programs. In addition, Brough also works with many other areas of Vero’s business, including its BDM team, underwriters, claims team, and marketing and technology teams to ensure a coordinated outcome is reached. Said to be extremely customer-focused for both B2B and B2C customers across various industries, Brough has taken on the additional responsibility of managing Vero’s involvement and sponsorship in the Warren Tickle Young Professional Broker award program, and she is an active NIBA NSW Young Professional Committee member. She was recently, for example, involved in the NIBA YP Presentation Skills Course sponsored by Vero.