Fiona Fong, MARSH & MCLENNAN
Senior claims advocate
MARSH & MCLENNAN
Fiona Fong has already made a name for herself in the insurance industry, winning the ANZIIF TurksLegal Claims Scholarship in 2017 and being named ANZIIF’s Young Professional of the Year in 2018. In the process, she has become a thought leader on the topic of cyber claims, thanks to her dedication to keeping up-to-date on industry news and always going a step further and asking ‘why’.
Fong’s ultimate goal is to become a chief claims officer. “In order to achieve this goal, I recognise the importance of working hard to polish my technical and professional skills – and, in the process, building a reputation as a knowledgeable, trustworthy and efficient claims handler,” she says.