Opinion: We’re all getting ripped off – and we’re letting it happen
Ever seen the repair quote that magically increases once the word ‘insurance’ is mentioned? Darren Trott argues that ‘insurance premium’ needs to be eradicated once and for all.
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Insurer loses senior claims head
A senior claims executive has announced his departure from a major insurer after nearly two decades of service.
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Taking control of claims
Claims may have come a long way in the last few years but many still feel there's room for improvement. On this week's Insurance Business TV we speak to Darren Trott of Claim Central for his insights into the future of the claims industry.
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Claims company confirms Zurich hire
The former customer care chief will officially start his new job next month, after 18 years with a major insurer.
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Insurer names caretaker claims boss after shock resignation
A major insurer has named a temporary head of claims following the resignation of an industry linchpin.
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Queensland "lagging" in flood map access
Local councils were yet again urged to make flood maps available to the general insurance industry at a meeting held to help flood-hit Queensland residents.