Secrets of their success: elite brokers
The inaugural Insurance Business Top 30 Elite Brokers list received entries from across Australia to rank the very best in the industry. IB caught up with elite broker’s Andrew Faber of MGA and Trent Mockford of Brookvale Insurance Brokers on how it feels to be recognised.
Video transcript below:
Stephanie Zillman, Insurance Business TV
Stephanie Zillman: The inaugural insurance business top 30 elite brokers list received entries from across Australia to rank the very best in the industry. For Andrew Faber of MGA the win is recognition of 12 months of hard work.
Andrew Faber, MGA Brokers
Andrew Faber: It’s recognition I guess for the all the hard work we did put in last year. And that’s, yeah that’s just a, it is a nice feeling to have and you know we look forward to I guess doing it again in 2013.
Stephanie Zillman: In a competitive market, the difference between achieving goals can come down to the strength of the team environment.
Andrew Faber: It’s a very competitive marketplace in Sydney, there is a lot of brokerages out there, there are a lot of bigger brokerages that what we are in Sydney, vying for business, so for me it’s been important to have the ability to generate some leads and generate calls coming through, that we can quote on for new business as well.
Stephanie Zillman: Trent Mockford of Brookvale_Consulting agrees that the team environment is integral to a broker’s performance.
Trent Mockford, Brookvalue Insurance Brokers
Trent Mockford: It’s a good team environment. If I have got an issue, I haven’t you know I have got a risk I haven’t placed before or it’s a little bit complex, 9 times out of 10 within our brokerage someone has done it, so I can sort of bounce it off them and find a home for it.
Stephanie Zillman: Faber adds that lead generation is an important growth strategy, but can’t be done at the expense of the existing client base.
Andrew Faber: We haven’t just focused on going out there and finding new business. It has certainly been a focus on maintaining our existing portfolio, making sure the clients we do have stay and that we can grow those and from that alone, you know the referrals that we are getting from existing client base has being very strong as well as some partnerships with some referral networks, we work a lot with some various state associations in certain trades, as well as a large accounting firm in Sydney. So those partnerships that we developed last year have really started to see fruition.
Stephanie Zillman: For Mockford now is also the time for the industry to invest in young talent for the overall good of the profession.
Trent Mockford: The changes I’d like to see would be the industry actively pursuing I suppose younger people coming out of school and really promoting the industry to just people coming out of high school and you know some sharp young people coming out and I think that a lot of people fall into it, as opposed to seeking insurance broking out or insurance industry out.
Stephanie Zillman: This is Stephanie Zillman reporting for Insurance Business TV.