TORONTO (July 23, 2018) – Crawford & Company (Canada), Inc. today announces the professional advancement of Michael Bottan as the new branch manager for the Sault Ste. Marie and Sudbury branches. Within this new position Bottan will continue to oversee Crawford’s branches in Northern Ontario in addition to the Sault Ste. Marie and Sudbury locations. The streamlining of management in this region enables Crawford to draw upon the professional expertise of Bottan and leverage the scale of our larger northern network to strengthen our business development efforts and client servicing capabilities.
“Michael has gained great experience and professionalism working in the unique northern territories,” said Brent Hackett, vice president of operations, Ontario Region. “We are confident in his abilities to grow and strengthen our offerings across Northern Ontario.”
As a licensed all lines professional, Bottan is an experienced manager and claims professional having occupied progressive roles with Crawford throughout the 20 years he has been with our organization. Bottan has been managing northern branches since 1994 including North Bay, New Liskeard, Kirkland Lake, Timmins and Kapuskasing. Within this new progressive role within the Northern Hub of offices, Bottan will foster the further development of Crawford adjusters aligned with our corporate culture of professional excellence.
In alignment with this management change, two of our longest serving branch managers, Ken Graham and David Marshal of the Sudbury and Sault Ste. Marie locations, will be focusing their professional attention on servicing the claims adjusting needs of our clients. Graham, a Crawford veteran and polished claims professional of 30 years, will continue in the role of General Adjuster, GTS®, Sudbury. Marshal, a seasoned Crawford professional of 26 years, will continue the role of General Adjuster, GTS®, for the Sault Ste. Marie region. This strategic shift in management will allow us to build on their local expertise as adjusters to enhance our customers’ experience.
“David and Ken have both served us and our customers very well and with great distinction,” said Hackett. “They have both provided great representation over their service areas and we will continue to leverage their expertise.”