Davies Group confirms cloud specialist acquisition

Davies Group confirms cloud specialist acquisition | Insurance Business

Davies Group confirms cloud specialist acquisition

The acquisitions just keep on coming for Davies Group.

The professional services and technology business has announced its fourth deal of the year, this time swooping for specialist cloud application provider ContactPartners.

The latter provides bespoke customer contact technologies for insurance, as well as the wider financial services markets. It is based in Oxford, England, and manages more than 10 million client interactions annually for some of the biggest names across UK financial services.

Now, it will become part of the consulting and technology division at Davies, which is led by Mark Grocott, and is set to rebrand as Davies Technology Solutions in 2021. The business will still be led by founding directors Paul Harvey and Russell Hopcraft, who will now report to Davies’s Technology Solutions head Jason Wolfe.

“We are excited to welcome Russell, Paul & the whole ContactPartners team to Davies,” said Davies CEO Dan Saulter. “The acquisition is in line with our strategy to invest in disruptive technology and digital transformation. Together we can offer new technology and innovation options to our 750+ insurance and financial services clients across the globe, as well as applying ContactPartners skills to help us transform our own business.”

Meanwhile, Hopcraft outlined the “great opportunities” that the deal will bring for the firm.

“It’s the perfect setting for our ambitions in the insurance and financial services sectors, and the right move at a time when digital transformation of customer touchpoints has accelerated,” he said.

“Our technologies are very relevant in today’s environment, and we look forward to unleashing their potential. Paul and I are delighted that our business journey has arrived at such a tremendous destination, and we are thrilled about this new future.”