MPI to digitize licensing and registration services with Infosys

Over 900,000 customers will have their services modernized

MPI to digitize licensing and registration services with Infosys

Technology

By Lyle Adriano

Manitoba Public Insurance (MPI) will be digitizing its driver licensing, vehicle registration, and International Registration Plan (IRP) services with the help of the digital transformation consulting firm Infosys.

Infosys has partnered with Celtic Systems – a DMV solutions provider – to implement the Infosys Celtic Vehicle and Licensing Solution for MPI. The Infosys Celtic Vehicle and Licensing Solution consists of interoperable modules that digitize both core and ancillary functions such as driver licensing, vehicle registration, billing, analytics, and reporting for motor vehicle agencies.

The new system will be executed through a hybrid agile approach that combines the capability to prototype and quickly implement new ideas with longer-term designs, a release said.

"We are honored and excited to be selected by Manitoba Public Insurance to help navigate this mission-critical digital transformation initiative," said Infosys Public Services CEO Eric Paternoster. "Over the last few years, Celtic and Infosys Public Services have helped 19 jurisdictions across North America modernize and digitize various vehicle and driver licensing processes, reducing cost of operations and improving the constituent experience.”

"We are pleased to work with Infosys Public Services to modernize the motor vehicle and licensing system, enabling the province to deliver more efficient online supported services to our residents," added MPI vice president and chief transformation officer Shayon Mitra. "Through the solutions' agile modular deployment capabilities, we have an incredible opportunity to effectively adapt to changing regulatory and market needs allowing us to better serve millions of residents across the province."

MPI serves more than 900,000 Manitobans, by administering the province’s public auto insurance, motor vehicle registration, and driver licensing.

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