A survey conducted by Green Shield Canada (GSC) suggests that there is “rapidly increasing interest” in virtual healthcare services, as physical distancing measures in the wake of the COVID-19 pandemic has deterred health plan members from in-person interactions.
Surveying 500 of its health benefits plan members, 74% of respondents indicated that they were willing to use a virtual service to consult with a physician. Other virtual healthcare-related findings included:
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