US-based Custard Insurance Adjusters has entered the Canadian market through the acquisition of Toronto company SIAdvisers Consulting & Solutions and its subsidiary Desktop Solutions.
Operating since 1962, Custard is one of the largest independent loss adjusting companies in the US and has over 250 locations in the country. It provides multi-line offerings, focused particularly on emergency response and general services to the transportation industry. The acquisition expands these offerings further, with SIAdvisers bringing in its adjusting, subrogation recovery, and third-party administration (TPA) expertise.
Based in Toronto, SIAdvisers provides claims management solutions to domestic and London markets. Its team is comprised of industry professionals with over 250 years of collective experience, offering services such as marine surveying and risk management and inspection.
“The synergy between our organizations was a driving factor in the decision to be acquired by Custard,” said SIAdvisers president and CEO Scott Francis. “This allows us to continue servicing all our clients in the manner that they are accustomed to, while giving us the opportunity to expand these services in Canada and the US market.”
“We are extremely excited to expand into the Canadian market, especially with such talented and experienced professionals as those at SIA”, added Custard CEO Charlie Peek. “SIA’s expertise and knowledge of adjusting, subrogation, and TPA services will greatly benefit CIA and Riverwood Claims Management in our goal to provide superior services to all customers. We are looking forward to a bright future as a team.”
Custard’s general service offerings have also been expanded through Riverwood Claims Management’s property claims adjustment and focused TPA services. Additionally, the acquisition of Specialty Group, Inc. introduced fraud investigation and surveillance services to the Custard roster.
