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RANGE OF PRODUCTS
Carrier performance 7.56
FIVE-STAR CARRIERS
Partnering with a carrier that has a wide arsenal of products is one the top priorities for brokers – as it should be. A broker’s ability to offer clients the coverage and products they need is critical to maintaining business. This is also carriers’ most improved category: Average performance climbed 0.3 points compared to last year, and eight out of 17 carriers earned a five-star rating.
Brokers’ feedback almost exclusively fell into two camps: those who loved their carriers’ product offerings and those who were less than impressed. “Innovative and progressive, [with] new, more broad wordings” and “good range of risk appetite” were among the comments from brokers who were pleased with the products available to them. Meanwhile, those who felt their carriers were lacking options complained about the “limited scope of products” and called on their carriers to “expand your appetite.”
Brokers didn’t hold back in their suggestions for products they’d like to see, mentioning commercial farm, flood, umbrella, broader construction coverage, more products for US-based clients and commercial auto. That last one in particular came up several times among brokers who were specifically seeking more options for their hauler and transportation clients.
