Director, insurance and risk management
CITY OF TORONTO
Toronto, Ontario
Soon after graduating from the University of Toronto, Jeff Madeley was recruited to a sales position at a personal lines insurer, which paved the way to his current position as the City of Toronto’s director of insurance and risk management. Toronto is Canada’s largest city by population, and the city’s joint and several liabilities are among Madeley’s chief concerns. “When defendants’ insurance limits are insufficient, they look for a city contribution,” he says. As a result, Madeley is focused on changing joint and several rules for Ontario’s municipalities, improving liability loss control within the city’s operating divisions, and staying current on innovative risk transfer products.
When choosing an insurance provider to work with, Madeley says he considers an insurer’s appreciation for the complexity and diversity of operating units within the city, as well as how they handle processes such as claims and coverage.
