The promise of reasonableness is a welcome addition to the new Fair Insurance Code, but industry commentators want to see it in practice to believe it.
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The announcement last week of what penalties insurers will face if they breach the new Fair Insurance Code applies to all member companies - with one exception.
Insurers say the agreed maximum penalty amount for breaches of the Fair Insurance Code gives the new regime ‘more teeth’.
Following the ISO’s call for legislation around disclosure, another dispute resolution service explains its view on the subject.
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A disputes resolution scheme is welcoming a significant drop in insurance complaints – but warns insurers not to get complacent.
A move to review insurance dispute resolution schemes is not initially welcomed by some quarters of the industry.
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Financial Service Complaints Limited has appointed a new face to the board who brings a wealth of insurance industry knowledge